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Please note our return policy does not apply to sales made through The Today Show special. All sales made on The Today Show special are final as indicated on The Today Show ordering web page.
Our 100% satisfaction guarantee ensures that every item you purchase at Breeze Comfort meets your high expectations. If you are not satisfied with your purchase, you may return unworn, unwashed merchandise with all tags attached within 30 days for an exchange or refund. Credits or charges due will be refunded to the original credit card. Please note that all exchanges are processed as a return and then issued as a new order. Please allow at least ten (10) business days for your return/exchange to be processed. There is absolutely no hassle.
We suggest you do not wear perfume or deodorant when trying on your purchase. These can leave marks or scents, which may make the item non-returnable.
Breeze Comfort will pay for shipping cost on errors or damaged merchandises. Our errors will cost you nothing. Please contact firstname.lastname@example.org for information.
Proof of payment must accompany the garment(s) at time of return. All garments are subject to inspection. Please contact our customer service department at email@example.com to request a Return Merchandise Authorization (RMA). After receiving an RMA, you may proceed to return your item(s) for exchange or refund.
Please use a shipping service that provides tracking and/or insurance for all returns/exchanges. Breeze Comfort is not responsible for return/exchange items that are lost during transit.
For U.S. orders, please return to:
P.O. Box 202
Edgewater, NJ 07020
For orders outside of U.S., please return to:
Sunrise Industrial Building
10 Hong Man St., 13/B
To ensure speedy service, please have the following information ready when you email our Customer Service Department:
1. Your name, date of purchase and order number
2. Reason for requesting a RMA (Defective Item Exchange, Size Exchange, Unwanted or Unopened Item Refund)